Tour Contract
Within 24 hours of paying your Deposit, you will receive the Tour Contract via email. You must return the completed and signed Tour Contract to Okan Arts within one week to finalize your tour booking.
Cancellation
Your Tour Deposit is non-refundable. That said, if you need to cancel and Okan Arts fills your place, you will receive a refund of your Tour Deposit less $175.
If your place is not filled, you will forfeit 100% of your Tour Deposit.
Okan Arts recommends that you purchase Comprehensive Travel Insurance with Trip Cancellation Coverage.
COVID-19
If your tour is canceled due to Japan closing its borders to travelers, a full refund will be made which constitutes a full settlement.
In the event of a tour cancellation, Okan Arts is not responsible for any additional expenses prepaid by you, such as airline tickets, passport fees, or visa fees.